https://www.bizcommunity.com//196/188.htmlSouth Africa Retail services news15Retail Services news - South Africahttps://biz-file.com/res/img/logo.gifhttps://www.bizcommunity.com//196/188.htmlen-usMon, 24 Jul 2023 16:56:03 +0200https://www.bizcommunity.com/Article/196/458/240421.html<p><img src="https://biz-file.com/c/2307/706652-208x117.jpg?2" width=208 height=117 alt="Image source: Aleksandra Gigowska –" align="left"><br><span >Image source: Aleksandra Gigowska – [[www.123rf.com 123RF.com]]</span><p>In today's fiercely competitive market, businesses increasingly turn to loyalty programmes as a strategic tool to engage and retain customers. South Africa, an African nation with a mature and stable loyalty market, presents a unique landscape where loyalty offerings significantly influence consumer behaviour.</p><br> <a href="https://www.bizcommunity.com/Article/196/458/240421.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=458&ct=1&ci=240421">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/458/240421.htmlMon, 24 Jul 2023 11:04:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/188/240347.html<p><img src="https://biz-file.com/c/2307/706334.jpg" width=208 height=117 alt="Mystery shopping results now delivered in 24-48 hours by BMi Research" align="left"><p>A global trend - and one which has been accelerating in recent years - is pressure to deliver real time data and research results. In a first for the local market, BMi Research now delivers mystery shopping research results in 24 to 48 hours in the form of a digital dashboard.</p><br> <a href="https://www.bizcommunity.com/Article/196/188/240347.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=188&ct=1&ci=240347">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/188/240347.htmlThu, 20 Jul 2023 13:27:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/188/240297.html<p><img src="https://biz-file.com/c/2307/706152-208x117.jpg?1" width=208 height=117 alt="Source: Global Convenience Store Focus Fuel forecourt retail is the fastest-growing segment of South African convenience retail" align="left"><br><span >Source: Global Convenience Store Focus [[https://www.globalconveniencestorefocus.co.uk/ Global Convenience Store Focus]] Fuel forecourt retail is the fastest-growing segment of South African convenience retail</span><p>Despite fuel forecourt retail is emerging as the fastest-growing segment of South African convenience retail, worth around R40bn a year, the channel accounts for only a sixth of the total R240bn convenience market in the country.</p><br> <a href="https://www.bizcommunity.com/Article/196/188/240297.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=188&ct=1&ci=240297">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/188/240297.htmlWed, 19 Jul 2023 11:43:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/394/240165.html<p><img src="https://biz-file.com/c/2307/705682-208x117.jpg?2" width=208 height=117 alt="Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth" align="left"><br><span >Image supplied. This year for the first time, local FMCG e-commerce growth specifically is expected to outstrip total e-commerce growth</span><p>This year, for the first time, local fast-moving consumer goods (FMCG) e-commerce growth specifically is expected to outstrip total e-commerce growth.</p><br> <a href="https://www.bizcommunity.com/Article/196/394/240165.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=394&ct=1&ci=240165">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/394/240165.htmlFri, 14 Jul 2023 08:05:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/188/240109.html<p><img src="https://biz-file.com/c/2307/705475-208x117.jpg?2" width=208 height=117 alt="Image source: Ivan Samkov from" align="left"><br><span >Image source: Ivan Samkov from [[https://www.pexels.com Pexels]]</span><p>The adoption of online shopping during the pandemic was limited only by the fact that South Africa remains a predominantly cash-based economy. However, the launch of the 'cash-like' payment system, PayShap, will change this, ushering in a new era for omnichannel retail in South Africa.</p><br> <a href="https://www.bizcommunity.com/Article/196/188/240109.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=188&ct=1&ci=240109">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/188/240109.htmlWed, 12 Jul 2023 12:08:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/458/240085.html<p><img src="https://biz-file.com/c/2307/705376-208x117.jpg?1" width=208 height=117 alt="Source: © 123rf The South African Customer Experience Report has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy" align="left"><br><span >Source: © 123rf [[www.123rf.com 123rf]] The <i>South African Customer Experience Report</i> has found that consumers no longer have empathy for brands, and instead have developed a striking state of apathy</span><p>"We no longer have empathy for brands, and instead have developed a striking state of apathy, disempowerment and disappointment for brands that fail to meet our expectations."</p><br> <a href="https://www.bizcommunity.com/Article/196/458/240085.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=458&ct=1&ci=240085">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/458/240085.htmlWed, 12 Jul 2023 08:15:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/394/240028.html<p><img src="https://biz-file.com/c/2307/705122-208x117.jpg?2" width=208 height=117 alt="Image source: Kindel Media from" align="left"><br><span >Image source: Kindel Media from [[https://www.pexels.com Pexels]]</span><p>Amidst general struggles for South African retailers (figures for March show that retail trade sales were <a href="https://mg.co.za/business/2023-05-17-retail-sales-decline-1-6-in-march-as-belts-are-tightened/" target="_blank">down 1.6%</a> year-on-year), the country is experiencing an e-commerce boom. While the sector's growth at the height of the pandemic was to be expected, it's notable that growth continued in 2022, once most pandemic restrictions in the country had been dropped. Now worth <a href="https://www.mastercard.com/news/eemea/en/perspectives/en/2023/age-income-and-education-drive-online-retail-in-south-africa/" target="_blank">more than R50bn</a>, online retail saw a 40% increase in shopper numbers in 2022, having achieved similar increases in the previous two years. Some have gone as far as to suggest that local e-commerce will match that of more digitally mature countries <a href="https://techcentral.co.za/rmb-sa-e-commerce-to-match-developed-world-by-2026/227392/" target="_blank">by 2026</a>.</p><br> <a href="https://www.bizcommunity.com/Article/196/394/240028.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=394&ct=1&ci=240028">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/394/240028.htmlMon, 10 Jul 2023 13:28:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/394/239821.html<p><img src="https://biz-file.com/c/2307/704343-208x117.jpg?1" width=208 height=117 alt="Source: © 123rf Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform" align="left"><br><span >Source: © 123rf [[www.123rf.com 123rf]] Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform</span><p>The latest move in Massmart's e-commerce strategy has involved shifting the Makro website onto a new micro-services-based platform, which has delivered new features, improved system performance, and faster development turnaround time.</p><br> <a href="https://www.bizcommunity.com/Article/196/394/239821.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=394&ct=1&ci=239821">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/394/239821.htmlTue, 04 Jul 2023 08:15:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/458/239790.html<p><img src="https://biz-file.com/c/2307/704228-208x117.jpg?2" width=208 height=117 alt="Source: © michaeljung -" align="left"><br><span >Source: © michaeljung - [[https://za.fotolia.com/ Fotolia.com]]</span><p>While digitalisation and automation create many opportunities for businesses to streamline tasks and deliver benefits of ease and convenience to customers, this doesn't automatically translate to good customer service.</p><br> <a href="https://www.bizcommunity.com/Article/196/458/239790.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=458&ct=1&ci=239790">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/458/239790.htmlMon, 03 Jul 2023 10:56:00 +0200Bizcommunity Retail Services South Africahttps://www.bizcommunity.com/Article/196/460/239697.html<p><img src="https://biz-file.com/c/2306/703857-208x117.jpg?3" width=208 height=117 alt="The mall says ticketless parking is now available. Source: Supplied." align="left"><br><span >The mall says ticketless parking is now available. Source: Supplied.</span><p>The V&A Waterfront has joined forces with admyt, the market leading digital parking management platform in South Africa, to leverage its innovative smart parking system for the benefit of visitors, tenants and guests to the precinct.</p><br> <a href="https://www.bizcommunity.com/Article/196/460/239697.html">Read more...</a> | <a href="https://www.bizcommunity.com/SendToFriend.aspx?l=196&c=460&ct=1&ci=239697">Send to a friend</a></p><div style="clear:left"></div>https://www.bizcommunity.com/Article/196/460/239697.htmlThu, 29 Jun 2023 09:38:00 +0200Bizcommunity Retail Services South Africa