Marketing & Media South Africa

Results for customer+loyalty+and+retention

News

Mystery shopping results now delivered in 24-48 hours by BMi Research
Mystery shopping results now delivered in 24-48 hours by BMi Research

Issued by BMi Research 20 Jul 2023

Image source: Robert Churchill –
Retailers, are you keeping up with the evolution of consumer behaviour?

Serena Ho and Faheem Hoosen 30 Jun 2023

Meeting customer expectations: The urgent need for transformation in SA's telecoms sector
Meeting customer expectations: The urgent need for transformation in SA's telecoms sector

Ashley Nyiko Mabasa 12 Jun 2023

Where to start with data that results in better CX
Where to start with data that results in better CX

Fred van Westerop, Issued by Engagement Factory, a Blend360 Company 26 Apr 2023

Source: © Brand Finance Amazon is the world's most valuable brand says Brand Finance's Global 500 2023 report
Brand Finance's Global 500 2023 names Amazon the world's most valuable brand

Danette Breitenbach 20 Jan 2023

Discover, plan, book - a definitive guide to hotel marketing
Discover, plan, book - a definitive guide to hotel marketing

Stewart Smith 1 Sep 2022

Source: © Mikko Lemola
Technology key to brands' CRM

2 Dec 2021

How to optimise customer service in line with the new WhatsApp pricing
How to optimise customer service in line with the new WhatsApp pricing

11 Nov 2021

SA business travel forecast shows positive trend for 2020
SA business travel forecast shows positive trend for 2020

27 Nov 2019

Customer loyalty - It's a dog's life
Customer loyalty - It's a dog's life

David Alves 4 Sep 2019

5 ways to drive growth through customer retention
5 ways to drive growth through customer retention

Kirsty Sharman 25 Jul 2019

Maximising ROI without compromising on CX - top tips
Maximising ROI without compromising on CX - top tips

Wynand Smit 31 Jul 2018

Megan Power, former award-winning investigative journalist, editor and columnist.
#StartupStory: Power Lab goes back to basics

Juanita Pienaar 26 Jul 2018

Respond Social bridges the gap between social media and formal complaints management
Respond Social bridges the gap between social media and formal complaints management

Issued by Cirrus TechVue 6 Mar 2017

Tech shifts the car insurance industry into top gear
Tech shifts the car insurance industry into top gear

Simon Carpenter 1 Aug 2016

How to go from a service provider to a trusted advisor
How to go from a service provider to a trusted advisor

Farren Roper 27 Nov 2015

Get ready for the 24/7 South African social media role
Get ready for the 24/7 South African social media role

Leigh Andrews 2 Jan 2015

Online shoppers seek trust, fairness
Online shoppers seek trust, fairness

Sarina de Beer 24 Jan 2014

BE@UP and Consulta Research host Customer Xperience Conference
BE@UP and Consulta Research host Customer Xperience Conference

Issued by Consulta Research 13 Aug 2010

CRM conference for Africa telecoms

4 May 2010

Bragging or boosting?

Sarah Campbell 21 Feb 2006

Do you have a relationship with your customer?

2 Jan 2002

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