IT Business Analyst

Location:	Cape Town
Type:	Permanent
Reference:	#23989
Company:	Datafin Recruitment

A leader in the property market providing financial services, offering a unique culture of partnership, knowledge, challenging conventional thinking, and fun is looking for an IT Business Analyst to join their team. In the role of a Business Analyst, the focus is on partnering with the shared services head as a trusted advisor to support the Sales Administration department in achieving its objectives.

Duties:

Strategy:

• Align initiatives to strategy (work items/projects are aligned to strategy).
• Document shared services strategy view/plan into a Roadmap.
• Build relationship with shared services head (collaborate).
• Responsible to feedback to shared services unit on any misalignment. Review Initiatives/proposals against strategy plan and feedback/indicate to shared services Owners when requests/proposals are not aligned with their or the groups strategic plan.

Business case:

• Develop business case documents.
• Perform cost/benefit, feasibility, sustainability, and organizational readiness assessments.
• Conduct information gathering.
• Hold required meetings with business.

Business analysis, translation and change management:

• Apply logic and critical thinking to all things worked on operational and tactical level for the Shared Service Unit.
• Conduct information and business requirements gathering from various sources.
• Document requirements according to prescribed format.
• Apply agreed methodology.
• Write specification and test documents.
• Do evaluations and documented recommendations and feedback.

Business process definition and implementation:

• Draft requirement documents, containing the following:
• User Stories, Flow charts, Key Success Factors, Reporting Metrics, Test Cases.
• Work with business to implement new processes and ensure change management (escalate noncompliance);
• Assist with the definition of the evaluation of the success of the change.

Business and IT convergence:

• Develop knowledge of other shared services units.
• Keep abreast of new technologies.
• Run Shared Services Prioritization Meetings and ensure the prioritisation standards are adhered to.
• Facilitate workshops.
• Clearly indicate (verbally and in written formats) the impacts of a business requirement on the IT Roadmap and vice versa on each business initiative that is discussed.
• Stakeholder relationship

Develop and maintain strong relationships with internal vendors:

• Shared services stakeholders.
• End users.
• Business analysts.
• Technical peers.
• Develop and maintain relationships with external vendors, including Consultants.
• Software vendors.

Requirements:

• Essential: 2 - 3+ years relevant experience in a similar role.
• Essential: Strong business acumen.
• Essential: Solid franchising background.

Posted on 21 Jul 11:32, Closing date 20 Aug