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Mobile Device Management Technician

Remuneration:	R200000 - R250000 per year cost-to-company
Location:	Johannesburg
Job level:	Junior
Type:	Permanent
Company:	THE SKILLS MINE (PTY) LTD

Requirements:

Grade 12
1- 2 years in a desktop or device support position is ideal
A+ and N+ Certification
JIRA Knowledge will be advantageous
D365 knowledge will be advantageous
Device management experience
Strong command of Microsoft and troubleshooting
Strong command of Google Android OS on various devices

Skills

Android
Microsoft Office
Mobile
Technical support
Jira
Troubleshooting
Desktop support

Responsibilities:

Accurately and timeously capture all changes including inventory of hardware and software to reflect accurate operating status when required
Provide basic orientation for staff on the use of hardware and software
Test, document, train and deploy new applications
Contribute to the development and maintenance of daily/weekly/monthly operational checklists and reports and timely error resolution
Support the staff of key suppliers and customers in the areas of operations by using established standards for query investigation, workflow, issue escalation and speedy problem resolution
Maintain operational processes and best practices already in place, ensuring supporting documentation is accurately maintained
Appropriate and timeous escalation of issues and queries to relevant responsible individuals within the risk and compliance functions

Posted on 20 Jul 10:18, Closing date 19 Aug

Click here to apply

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