Communications Manager

• The primary responsibility is focused on developing and executing strategic communication initiatives that effectively promote the agency's brand, services, and projects
• You will work closely with cross-functional teams, including marketing, client servicing departments, public relations, and design, to create consistent, compelling and engaging content across various communication channels as the best fit for the company and its client’s goals and objectives
• Creating original concepts that result in effective and compelling communication
• Develop and implement comprehensive communication strategies that align with the agency's marketing objectives and target audience, and consistent with the brand voice, tone, and messaging, and adhere to the company's style guidelines
• Research, conceptualise, and create high-quality, original content for various platforms such as websites, blogs, social media, email campaigns, and other marketing collateral
• Collaborate with the creative team to develop visually appealing and impactful materials, such as presentations, infographics, videos, and other multimedia assets  through powerful and compelling messages to the target audience
• Manage and maintain the agency's brand identity guidelines, ensuring consistent application across all communication channels and materials.
• Build and nurture relationships with media outlets, influencers, and industry professionals to secure media coverage, identify partnership opportunities, maintain a   positive agency image and foster market leadership
• Monitor industry trends, news, and competitor activities to identify opportunities and develop proactive communication strategies
• Oversee internal communication efforts, including employee newsletters, announcements, and intranet content, to foster engagement and alignment within the agency
• Measure and analyse the effectiveness of communication initiatives using appropriate metrics and tools, and provide regular reports and recommendations to stakeholders
• Stay up-to-date with emerging communication technologies, tools, and best practices, and recommend their integration into the agency's communication strategy
• Collaborating with subject matter experts and stakeholders to gather information and insights to develop relevant and accurate content
• Conducting thorough research on industry trends, competitors, and target audiences to inform content strategies and keep content up-to-date and relevant using SEO practices to optimise articles and increase visibility
• Developing and executing content strategies that align with the company's overall marketing and communication goals vital to enhancing visibility and sales of the brand and products
• Conducting content audits to assess the effectiveness of existing content and identifying areas for improvement

• Bachelor's degree in communications, public relations, marketing, or a related field. A master's degree may be an advantage
• 7 – 10 years of relevant experience in communications, preferably in a creative agency, marketing or retail-related industry
• Demonstrated experience in developing and executing successful communication campaigns across multiple channels
• Exceptional written and verbal communication skills, with the ability to adapt messages for different audiences and platforms
• Proficient in using various communication and content creation tools, including social media management platforms, content management systems, and design software
• Strong copywriting and editing skills, with a keen eye for detail and the ability to maintain brand voice and consistency
• Excellent project management and organisational skills, with the ability to prioritize tasks, meet deadlines and manage multiple projects simultaneously
• Familiarity with the creative industry's communication process, events, approach, and understanding
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively with internal and external stakeholders
• Knowledge of current industry trends, best practices, and emerging marketing, writing and communication technologies

• Communication
• Marketing
• Public relations
• Content
• Copywriting
• Design